Refund policy

SHIPPING

Enjoy free standard shipping on eligible U.S. Shirley Shoppe orders of $100 or more before tax. Orders are generally processed within 1–3 business days and ship through USPS. Original shipping charges are nonrefundable.

IN-STORE PURCHASES

Regular-price merchandise purchased in our Beaver store may be returned within 14 days of purchase for store credit. Store credit does not expire and may be used in-store or online.

ONLINE PURCHASES

Eligible merchandise purchased on shirleyshoppe.com may be returned within 14 days of delivery. Approved refunds are issued to the original payment method. Store credit and exchanges may also be available.

Start an eligible online return through our Re:Do return portal. If Re:Do return protection was purchased at checkout, eligible returns include a prepaid return label. If protection was declined, return shipping costs are the customer’s responsibility.

COLLECTIVE ITEMS

Collective items are shipped by partner brands and are not eligible for return through Re:Do. Please contact Shirley Shoppe before returning a Collective item so we can provide the correct instructions. Eligibility and procedures may vary by supplier.

RETURN CONDITIONS

Returned merchandise must be unworn, unwashed, undamaged, and have its original tags attached. Items showing makeup, deodorant, perfume, smoke, pet hair, or other signs of wear cannot be accepted.

All sale items, items marked Final Sale, gift cards, and shipping charges are nonrefundable.

EXCHANGES AND HELP

For an exchange or help with a return, email arlene@shirleyshoppe.com or call 724-774-5340.

SHIRLEY SHOPPE

A Beaver, PA Women’s Boutique Since 1938

Shirley Shoppe is a family-owned women’s boutique in Beaver, Pennsylvania, offering curated clothing, handbags, jewelry, accessories, and gifts for women who want flattering, modern style. Since 1938, we’ve helped customers shop confidently in-store and online.